Reference Service by Fax, Highland Park Public Library, Highland Park, Illinois

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reference service by fax

Research assistance is available from the Library reference staff at the library, or by telephone, FAX, or E-Mail.

To submit a reference question by FAX, please print the FAX form, or pick up a copy of the form at the Reference Desk. We will also FAX a form to you upon request.

Complete the form and FAX it to the Reference staff at 847/432-9139.

Please be aware of the following service guidelines and limitations.

Reference Service by FAX

Reference Service by Fax is available to registered borrowers of the Highland Park Public Library. You do not have to be a resident of Highland Park.

We will attempt to answer your question using the resources available at the library. If the information is not available from library resources, we will refer you to an appropriate source.

Please use the form provided.

Please make your request as clear and concise as possible. We may need additional information in order to answer your questions. Be sure to provide us with day or evening phone numbers, or an e-mail address where we may reach you.

Deadline requests are accepted. Please be aware that librarians serve in-house patrons before responding to FAX requests. Please do not use ASAP as a deadline. We respond to FAX questions in the order that they are received. If we do not think we can meet your deadline, we will notify you promptly.

Limits to Reference Service by FAX

The reference service by FAX is designed to answer brief, factual reference questions. It does not provide in-depth or exhaustive research on a topic and is not intended to replace personal research assistants, consultants, or clerical services.

The reference service by FAX is not available for document delivery of specific resources or as a free photocopy service.

If you request that we FAX information to answer your question, the following restrictions will apply.

Reference staff cannot FAX information from copyrighted sources unless you have signed the FAX form indicating your compliance with the copyright law restrictions. Reference staff cannot FAX copyrighted information if that information constitutes a proportion of the work that exceeds fair use guidelines. If a single user or corporate entity makes repeated FAX requests for information which can only be provided by a specific title, the requests may be in violation of the copyright law. Reference staff will recommend that research be pursued in person.

FAX responses are limited to the 847, 630, 312, 773, and 708 area codes.

Each registered borrower is limited to two (2) FAX transmissions per month of up to 5 pages each.

Due to copyright licensing agreements, reference staff are unable to FAX photocopies from leased titles, magazines, or investment and subscription services.

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